Sourcing and Category Lead for BPO and Debt Services

Role Overview

Embark on a transformative journey as a Sourcing and Category Lead for BPO and Debt Services. In this role, you will have an exciting opportunity to join a forward, thinking Procurement team, working closely with senior stakeholders and strategic vendors. You will be fully responsible and accountable for building and delivering the global category strategy for BPO and Debt Services across Barclays. This role will support several other categories as the US representative for the team, providing exposure to a broad range of Barclays stakeholders, suppliers, and markets.

Purpose of the role

To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

Accountabilities

• Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities.
• Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities.
• Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk.
• Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract.
• Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation.
• Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes.
• Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change.
• Manage and maintain policies/processes; deliver continuous improvements.
• Define jobs and responsibilities, plan for the department’s future needs and operations.
• Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive.
• Advise key stakeholders on functional and cross functional areas of impact and alignment.
• Demonstrate leadership and accountability for managing risk and strengthening controls.
• Create solutions based on sophisticated analytical thought.
• Build and maintain trusting relationships and partnerships with internal and external stakeholders.